My box set is missing sprues. What should I do?

While we do our best to ensure all of our products are packaged correctly and accurately, issues like this do occasionally occur and we apologize if this is your situation. Please contact our customer service via this email address:

Our customer service will assist you by arranging for the missing parts to be sent.  Before we ship missing parts we require proof of purchase; your web order number or if purchasing from a local store a scanned receipt. Please provide this purchase verification when contacting our customer service.